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J.C.DISI e-Newsletter | 通訊
October 2024
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“One From Hundred Thousand” Social Innovation Symposium|Season 18: Community Making in the Northern Metropolis
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The Social Innovation Symposium, themed "Community Making in the Northern Metropolis", successfully concluded on 28 September 2024. With the robust support of three strategic partners — PolyU Policy Research Centre for Innovation and Technology, Connecting Hearts, and The Hong Kong Institute of Planners — the event drew nearly 300 participants from diverse sectors, including government, social welfare, academia, urban planning, and policy advocacy gathered at PolyU. Together with J.C.DISI, they engaged in discussions on urban-rural integration, community development, and social services for the future development of the Northern Metropolis from social innovation perspectives. The symposium was kicked off by esteemed keynote speakers, Ms Bernadette LINN Hon-ho, Secretary for Development, HKSAR Government, and Prof. LING Kar-kan, Director of J.C.DISI.
The event also featured a retrospective exhibition of the PolyU Jockey Club "Operation SoInno" programme, showcasing community achievements through cross-sectoral collaboration over the past six years.
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Co-Designing Iron Trolley for Cleaners Launched
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The Action Project on “Co-Designing Iron Trolley for Cleaners” has reached its final stages.
In late September, the team hosted a media briefing to unveil the two specially designed trolleys, showcasing innovative features such as an improved braking system and extended handles. Additionally, the event invited several cleaning worker groups and a NGO involved in the project to share valuable insights into the working conditions of cleaners. The briefing garnered extensive media coverage, highlighting the project's impact and significance.
The Action Project report will be released soon to provide detailed account of the project's outcomes and achievements. Please stay tuned.
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Season 13: Community Support for Carers|Volunteer Matching App for Rural Elderly Care Launched
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In Sai Kung District, a remote location, the common "families of elderly doubletons" often involve elderly caring for the elderly, leading to increased pressure on carers and a higher risk of anxiety and depression. In response to this challenge, J.C.DISI, in collaboration with the Hong Kong Council of Social Service and the Sai Kung District Community Centre, have developed the "Snap&Go: Volunteer Matching App for Rural Elderly Care". This user-friendly mobile app matches rural elderly carers with trained volunteers, who visit homes to handle household chores and provide daily support, offering temporary relief to ease the burden on elderly carers.
Based on feedback from users, including the elderly, carers, centre staff, and volunteers, a simple and user-friendly app has been launched. Our focus is on streamlining the user experience of the platform for carers, ensuring that minimal steps are required to match with a suitable volunteer.
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Walk with Stakeholders: Take on the Role of a "Community Auditor"
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How might we ensure that the diverse voices of the community are heard in planning for communities where people of all ages and abilities can age in place? From July to September 2024, J.C.DISI collaborated with the Caritas Community Centre - Tsuen Wan and the Hong Kong Blind Union to conduct a series of participatory planning activities with their service users. Stakeholders from various backgrounds, including young-olds and youth who grew up in Tsuen Wan, young mothers living in subdivided units, and visually impaired individuals, were invited to become "community auditors" to assess the age-friendliness of Tsuen Wan and provide their feedback on hardware and software provisions of the community using the soon-to-be-released "Community Friendly Assessment Indicator 2.0".
This exercise has provided the team with some unexpected yet valuable insights from the “community auditors", and we look forward to sharing them in our report! Their invaluable feedback has allowed us to further refine the indicators from a system perspective, enabling us to develop more tangible solutions to futureproof a community and promote a more inclusive community.
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Season 15: Shaping Dementia Care Culture|Gamification of Public-Education of Dementia-friendly Practices
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With the support of strategic partner Yan Oi Tong, J.C.DISI organised a series of seven public user testing workshops for the "Dementia Simulation Game Tool Kit" from July to August 2024. A diverse segments of the public, including teenagers, carers, and young-olds were engaged, and we were able to verify whether the game design aligned with its educational objectives.
The workshops yielded positive responses, with 76.7% of players agreeing that the game effectively enabled them to empathise with and experience the physiological symptoms and daily challenges faced by people with dementia. Moreover, 74.8% of participants agreed that the game enhanced empathy towards those with dementia. Looking ahead, we hope to collaborate with various NGOs and expand our reach to different sectors and levels, including primary and secondary schools, and frontline workers who interact with people with dementia, such as those in security services and the catering industry. Our target is for the game to serve as a tool for employee training and development.
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New Deputy Director of J.C.DISI
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J.C.DISI is delighted to welcome Ms. Sam Lam Mei-wah, who has assumed the role of Deputy Director on 30 September 2024. Sam has dedicated her career to Strategic Design Thinking and Innovation, Creating Shared Value (CSV), Public-Private Partnerships, Brand Strategy, and Risk Management for Non-profit Organisations. She is an award-winning creative leader with extensive experience across media, investment, marketing, project management, government affairs, artech, design and partnerships.
She served as the Director of Business Development and Projects at the Hong Kong Design Centre, Design Thinking Advisor for government innovation projects, and Chief Curator and Project Director of several noteworthy projects, including the “BODW City Programme”, and “Design District Hong Kong #ddHK”, which was recognised as one of the Innovative Cultural Projects by the World Culture Cities Forum (WCCF) 2022. Additionally, the “Chubby Hearts Hong Kong” initiated by her, received two special awards from the "HKMA/ViuTV & Now TV Awards For Marketing Excellence 2024” for “Excellence in Marketing Collaboration” and “Excellence in Social and Community Good”.
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“Furniture For Our Future”|Showcasing Tailor-made Ergonomic Furniture Sets for Children Living in Sub-Divided Units at Social Design Exhibition 2024
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We are proud to share that the “Furniture For Our Future” Project, an initiative supported by Hongkong Land HOME FUND to design and produce ergonomically-designed furniture sets for children living in sub-divided units or other forms of inadequate housing, has gained further recognition from the Red Dot Design Museum Xiamen. We were invited to showcase our project at the “CO-Blossoming Society – Social Design Exhibition 2024” hosted at the Tianfu Industrial Design Park, Chengdu!
The exhibition, themed “Shengsheng is Yi (生生社會)”, featured over 50 innovative projects and designs from 26 regions around the world from 13 July to 21 September 2024. Our furniture set, displayed in the "One Society" Section, highlighted our ideation and prototyping processes, as well as the social impacts generated, demonstrating how the project improves the learning environment and the physical and mental wellbeing of the beneficiary children.
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“Assessment Indicators for Elderly-friendly Community” Awarded Honorable Mentions at The Hong Kong Institute of Planners Awards 2023
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We are thrilled to announce that our “Assessment Indicators for Elderly-friendly Community” has received the Honorable Mentions at The Hong Kong Institute of Planners Awards 2023, recognising our dedication to creating a more inclusive and supportive community for the elderly. It highlights the critical importance of introducing bottom-up approaches and incorporating stakeholders’ voices and visions in future community planning and design. The project, along with other award winners, was showcased at City Gallery from 7 to 20 October 2024.
The indicators are a self-executable tool designed to empower stakeholders and professionals to create evidence-based, user-centric spatial solutions that respond to the needs and challenges faced by the elderly in various societal contexts. Building on the recognition and feedback received with the pilot tool, the team is developing an upgraded version which will address a broader spectrum of stakeholders’ needs through both subjective and objective approaches.
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Season 14: Carving Paths Together for Small Group Homes Summary Report
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Small Group Homes (SGHs) is a social service that aims to provide family-like care to children until they are able to reunite with their families or live independently. With children from different backgrounds sharing a new life, how might we to support Residential Child Care Services transformation from a service design perspective to address the system bottleneck, give the children and youth a voice and support their recovery?
We invited designers, social workers, psychologists, and wellness experts to share their insights at Season 14's social innovation symposium and co-creation workshops, with the goal of helping them heal from pain, improving their quality of life, and increasing their future-readiness when they leave SGHs.
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Carving Paths Together for Small Group Homes: Reimagining Small Group Homes for the Future Action Project
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This action project goes beyond devising design considerations and spatial design concepts for Small Group Homes (SGHs). Through close engagement with children and youth from the SGHs, the house parents and social workers, the project seeks to reimagine SGHs and address the operation constraints by i) blending trauma-informed care design principles and WELL standard™ in developing the key design parameters for upgrading the SGHs and recommended soft programme that would help create child- and youth-friendly environments that defy institutional settings; ii) considering spatial design and operation strategies that would support frontline staff in caring for the children and youth (C&Y); and iii) ways to bring out the C&Y’s voice in the home design to increase their sense of security and attachment to support their recovery. While the project is based on a specific SGHs location, the process considers the broader needs of Residential Childcare Services, with the intention of encompassing the practical needs of different institutions and settings.
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Carving Paths Together for Small Group Homes: Gamified Communication Tool for Small Group Homes with Curriculum Development for Social Workers Action Project Report
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Throughout the course of the engagement with users in delivering the Action Project, "Reimagining the Small Group Homes for the Future," J.C.DISI has come to acknowledge that the children and youth (C&Y) residing in Small Group Homes (SGHs) often face challenges when expressing their emotional and spatial needs. This is particularly apparent for those who present traits of Special Educational Needs. Recognising this, the team initiated two boardgames as a gamified communication tool to support social workers and other agents of the Residential Child Care Services to gain deeper insights into the emotional concerns and living habits of C&Y and give them a voice in shaping the environment they live in. Through the strength-based gamified communication tool, the C&Y will also be guided to understand their own strengths, interests and talents to make informed decision about their personal development and future pathways.
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Exciting Collaboration with KAOSPILOT Brings Innovative Learning to Hong Kong
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J.C.DISI has partnered with Denmark's renowned KAOSPILOT to bring their acclaimed “Designing & Facilitating Learning Spaces Masterclass” to Hong Kong for the first time this August. Educators, programme directors, trainers, consultants, and edu-preneurs from around the world gathered to explore learning spaces of experiential learning, teaching, and facilitation. Participants were introduced to KAOSPILOT's unique “opportunity-based pedagogy” and competency model, developed over 30 years to drive transformational education.
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The J.C.DISI team was invited to the "Colliers Leadership Forum 2024" on 20 September to exchange insights on land and housing policies, particularly focusing on the market gap for student accommodation and housing for the silver age, with professionals from various sectors. Prof. Ling Kar-kan, Director of J.C.DISI, was one of the keynote speakers, leading attendees in exploring how the “Double Ageing” challenge in Hong Kong will affect housing supply and sharing J.C.DISI's firsthand experience in attempting to match university students with local families to tackle the shortage of student accommodation. The rich discussions from this cross-sectoral event will be reflected in J.C.DISI’s forthcoming community making projects in the Northern Metropolis.
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